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| Section | Weight | Objectives |
|---|---|---|
| Fundamentals | 9% | - Differentiate between Slack plans and features - Understand Slack roles and responsibilities - Navigate the Slack Admin console |
| Workspace Administration | 9% | - Manage workspace settings and configurations - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace |
| Enabling Slack Success | 15% | - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Create help channels for user support - Drive organizational collaboration and productivity |
| User Lifecycle Management | 14% | - Manage user roles and admin roles - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding - Configure single sign-on (SSO) and identity management |
| App Administration | 10% | - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Configure app permissions and settings - Manage app approvals and app directory |
| Security | 15% | - Configure domain and IP restrictions - Monitor and audit workspace activity - Enable multi-factor authentication (MFA) - Configure security policies and compliance settings - Manage DLP (Data Loss Prevention) and retention policies |
| Channel & User Group Administration | 28% | - Configure channel management policies - Convert public channels to private channels - Implement channel naming conventions and best practices - Manage default channels and required channels - Manage user groups and channel permissions |
1. Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.
Which two features are included in Slack's native mobile controls on the Enterprise Grid?
(Select the TWO best answers.)
A) Jailbreak or root detection for mobile devices.
B) Block file downloads and copying on mobile devices.
C) Domain allow list to limit mobile access to corporate workspaces only.
D) Remotely erase data in the case of stolen mobile devices.
E) Identity provider (IdP) group management for mobile devices.
2. You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?
A) Download the workflow file, edit the JSON file, and import the updated workflow file.
B) Unpublish your workflow, modify the workflow steps, and republish your workflow.
C) Delete your workflow and create a new workflow with the updated project information.
D) Add a new step to your workflow calling out what has changed since the previous iteration.
3. You're an Org Owner hoping to help your admins implement an automated approval process for app and integration requests.
What is the best approach to take?
A) * Create a list of trusted members for app and integration approvals.
* Enable custom approval status notifications to approvers.
* Create rules at both the Enterprise Grid and workspace level.
B) * Create rules to approve apps and integrations based on their licensing cost.
* Enable custom approval status notifications to requesters.
* Create rules at the workspace level.
C) * Create an ordered list of conditional rules for app and integration approvals.
* Enable custom approval status notifications to requesters.
* Create rules at both the Enterprise Grid and workspace level.
4. Which TWO statements are true about workflows? (Choose two.)
A) To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
B) It is not possible to create a custom workflow for your team in fewer than five clicks.
C) It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.
D) Workspace Owners and Admins can view all published workflows created by members of their workspaces.
5. You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)
A) Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.
B) Enable employees to sign up for the workspace using the company's email domain.
C) Allow all workspace members to invite new members.
D) Direct your employees to access Slack through your identity provider (IdP).
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C,D | Question # 5 Answer: B |
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