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How to study the Cisco 700-805: Cisco Renewals Manager Exam
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NEW QUESTION 28
Which service offering assists the customer in preparing for emerging industry trends?
- A. Advisory
- B. Managed
- C. Training
- D. Trending Technical
Answer: C
NEW QUESTION 29
Which success indicator for a Renewals Manager is valid?
- A. new product introductions
- B. on-time renewal
- C. stabilized customer satisfaction scores
- D. increased deployment of licenses
Answer: C
NEW QUESTION 30
Which service offering helps define the customer's IT vision and strategy?
- A. Advisory
- B. Optimization
- C. Support
- D. Training
Answer: A
NEW QUESTION 31
Which steps to develop a renewal quote are valid?
- A. Position the new technology, create a Quote, Order the Quote.
- B. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
- C. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- D. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
Answer: B
NEW QUESTION 32
Which discussion point helps upsell a customer?
- A. Focus on how much it will cost the customer.
- B. Discuss changes in the network and identify any uncovered additions to the network.
- C. Focus on what the customer already has covered on the network.
- D. Discuss your priorities and why you need the sale.
Answer: B
NEW QUESTION 33
How does Cisco define Business Critical Services?
- A. hardware replacement
- B. subscription-based services covering the lifecycle of a technology
- C. Pay-as-you-go, services covering business-critical functions
- D. Pay-as-you-go, technology-based services
Answer: C
NEW QUESTION 34
Which discussion point helps up sell a customer?
- A. Focus on how much it will cost the customer.
- B. Discuss your prior ties and why you need the sale.
- C. Discuss changes in the network and identify any uncovered additions to the network.
- D. Focus on what the customer already has covered on the network.
Answer: C
NEW QUESTION 35
Customer A purchased a one-year webex contract of 100 seats at $10 per seat. Customer B purchases a three-year webex contract of 100 seats at $10 per seat. What is the annual recurring revenue(ARR) for each?
- A. $1100 and $3300
- B. $1000 and $3000
- C. $3000 and $3000
- D. $1000 and $1000
Answer: D
NEW QUESTION 36
Which service offering assists the customer in preparing for emerging industry trends?
- A. Advisory
- B. Managed
- C. Training
- D. Trending Technical
Answer: A
NEW QUESTION 37
Which statement regarding which tools can be added as value to customer and partners is invalid?
- A. Trusted Data Source for Hardware Refresh and Software renewal insights
- B. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
- C. help manage Discounts for Quoting
- D. gain insight into new and unique business prospects for your customers and expand sales potential
Answer: C
NEW QUESTION 38
What is the primary measurement of success for a Renewals Manager?
- A. Iarr rate
- B. Upsell percentage
- C. Percentage of contracts closed
- D. Renewal success rate
Answer: D
NEW QUESTION 39
Which licensing model represents the highest value?
- A. Pay as you go
- B. Subscription
- C. Enterprise Agreements
- D. Transactional
Answer: C
NEW QUESTION 40
What does TPV mean?
- A. Telepresence Value
- B. Total Product Value
- C. Total Partner View
- D. Total Partner Value
Answer: B
NEW QUESTION 41
What is the main purpose of CCW-R?
- A. To factor customer ATR,upsell and attrition
- B. To allow customers and partners to download renewal data
- C. To allow customers and partners to renew software subscriptions and service contracts from one tool
- D. To capture partner and customer billing preferences
Answer: C
NEW QUESTION 42
Which statement best describes an Ask the Expert session?
- A. A pre-recorded webinar from an expert
- B. A one on one coaching engagement covering specific use cases
- C. A 24-7 phone line providing expert advice
- D. A hosted educational webinar with live expert Q and A
Answer: B
NEW QUESTION 43
Which action can a Renewals Manager take to drive value in the account?
- A. Manage and mitigate renewal risk.
- B. Align partners on training.
- C. Def ne the account forecast.
- D. Removing adopt on barriers.
Answer: A
NEW QUESTION 44
What is the key implication on-time renewals have for an IT provider company?
- A. Improved customer satisfaction
- B. Incentives will be paid
- C. Recurring business is preserved
- D. No major impact if sales are on plan
Answer: C
NEW QUESTION 45
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1000 and $3000
- B. $1100 and $3300
- C. $3000 and $3000
- D. $1000 and $1000
Answer: A
NEW QUESTION 46
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. view and manage their contracts
- B. download hardware, software and services datasheets
- C. order new services
- D. change Customer Address
- E. set up billing
Answer: A,D
NEW QUESTION 47
How does Cisco define ATR?
- A. Contracts/subscriptions that are available to renew.
- B. Any customer agreement where attrition has been an issue.
- C. Contracts/subscriptions that have attrition terms revoked.
- D. ATR is the sum of RP ad iarr , minus the attrition rate.
Answer: A
NEW QUESTION 48
Which three financial metrics are critical in renewing subscriptions? (Choose three.)
- A. training costs
- B. renewal rate
- C. close rate
- D. annual re curing revenue
- E. net new sales
Answer: A,B,D
NEW QUESTION 49
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How to Clear the Cisco 700-805: Cisco Renewals Manager Exam
Examination Learning Guide for Cisco 700-805: Cisco Renewals Manager Exam
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