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Salesforce Slack-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Slack Consultant |
| Exam Number: | Slack-Con-201 |
| Exam Price: | $200 USD |
| Passing Score: | 67% |
| Real Exam Qty: | 65 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple-select, Multiple-choice |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Slack Administrator |
| Sample Questions: | Salesforce Slack-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | None required |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/slackconsultant |
Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 20% | - Stakeholder analysis
|
| Channel Strategy | 25% | - Channel architecture design
|
| Security | 18% | - Authentication and access
|
| Workflows and Integrations | 12% | - Workflow Builder
|
| Migration and Change Management | 5% | - Adoption and enablement
|
| Governance and Administration | 20% | - Governance framework
|
Salesforce Certified Slack Consultant Sample Questions:
Question 1
Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?
A. Create a workflow where employees can engage by submitting questions.
B. Leave posting permissions open to encourage engagement.
C. Restrict posting permissions to include only the session moderators.
D. Encourage employees to delete answered questions to keep the channel organized.
E. Ask employees to respond to messages with emoji reactions.
Question 2
Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?
A. Set up both SSO and SCIM before launch.
B. Set up only SSO ahead of launch.
C. Set up only SCIM before launch. SSO can be set up after launch.
D. Set up only SSO before launch and evaluate if SCIM is necessary after launch.
Question 3
What is the Slack best practice for managing client engagement and collaboration in projects?
A. Only add project team members to the Slack Connect channel when they request to be added.
B. Add clients to your Slack instance as guests to work together in one channel.
C. Encourage use of email because the client may be new to Slack.
D. Create a Slack Connect channel that connects all team members for project collaboration.
Question 4
What is the most effective way to project manage a team in Slack?
A. During the weekly check-in meetings on Zoom, remind teammates to share updates in Slack.
B. Connect the Jira app to your team channel and ask for weekly updates through the app integration.
C. Run team sync in channels using automated reminders to save time and keep updates regular and transparent.
D. Send a check-in template to teammates to respond to on a weekly basis.
Question 5
Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
A. Org-wide default channel, required
B. Org-wide default channel, optional
C. Multi-workspace public channel
D. Org-wide channel, required
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: A |
By Conrad
