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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

Your client has fully transitioned to remote working and wants to maintain their daily Agile syncs at 9 a.m.
They have asked if there is a feature in Slack that can help make their syncs easier to manage and more productive.
What should you recommend?

A. Integrate a project management tool into Slack for teammates to fill out their latest progress prior to the sync.
B. Leverage a Workflow Builder template to automatically ask teammates to post updates in channel.
C. Use huddles for everyone to join the 9 a.m. meeting and share their updates.
D. Request teammates to share their updates in the project channel.

Question 2

You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?

A. A poll asking participants if they prefer Slack, Teams or email.
B. A huddle about the participants' favorite remote work tips.
C. A multiple-choice knowledge check question about the benefits of threads.
D. An ice-breaker asking participants what kind of music they play at their desk.

Question 3

You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?

A. Workspace recommendations with access level, key benefits and key considerations
B. Model name, key benefits and considerations
C. Model name, workspace recommendations and key considerations
D. Workspace recommendations with channels and key benefits

Question 4

Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A. EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
B. EKM is an add-on product that needs to be purchased and then configured with support from Slack.
C. EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.

Question 5

When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?

A. User analytics and KPIs
B. Channel recommendations
C. Grid design benefits and considerations
D. Workspace(s) and access level
E. Admin processes
F. Training recommendations

Solutions: