HP HP2-I57 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Lifecycle Services for Workforce Computing 2024 |
| Exam Number: | HP2-I57 |
| Real Exam Qty: | 24 |
| Passing Score: | 70% |
| Available Languages: | English, Korean, Simplified Chinese, Japanese |
| Exam Duration: | 50 minutes |
| Exam Format: | Multiple Choice, Single Choice |
| Certificate Validity Period: | 2 years |
| Related Certifications: | HP Sales Certified - Workforce Computing Services |
| Exam Price: | $55 USD |
| Recommended Training: | HP Official Workforce Computing Services |
| Exam Registration: | HP Certification Registration |
| Sample Questions: | HP HP2-I57 Sample Questions |
| Exam Way: | Online unproctored web-based exam |
| Pre Condition: | No formal prerequisites recommended |
| Official Syllabus URL: | https://www.pearsonvue.com/hp/ |
HP HP2-I57 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Lifecycle Services Portfolio | 30% | - Configuration and deployment services - Device lifecycle management phases - Hardware support and warranty extensions - Active Care and premium support offerings |
| Service Delivery & Operational Knowledge | 20% | - Monitoring and support capabilities - Deployment process overview - Service level agreements and governance |
| Advanced Sales & Consultative Selling Skills | 25% | - Identifying business pain points - Customer engagement strategies - Positioning lifecycle services as solutions |
| Solution Design & Value Proposition | 25% | - Assessing customer IT environment - Matching services to customer needs - Sustainability and device extension value - Total cost of ownership benefits |
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
A customer with a hybrid workforce and overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles, with unique device specifications, and across different locations. Management is concerned about asset tracking, deployment, and management with the refresh.
How would HP Configuration and Deployment offerings help this customer?
- A. By automating and streamlining asset management and physical device tracking using Predefined Asset Tagging
- B. By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
- C. By offering 1TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud
- D. By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
Correct Answer: A 🗳️
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The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?
- A. Whether the PC models are G10+ models vs. G8/G9 models
- B. Whether the service will cover HP devices only or HP and non-HP devices
- C. Whether you are an HP Synergy, Power, or Power Services partner
- D. Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal
Correct Answer: B 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
Where can you find additional information about HP Services?
- A. HP Workforce Central
- B. HP AssetHub
- C. HP Workpath
- D. HP Partner Portal
Correct Answer: D 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
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