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IBM C2010-591 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 |
| Exam Number: | A2010-591 |
| Certificate Validity Period: | 3 years |
| Exam Price: | Approx. $200 USD (varies by region) |
| Available Languages: | English |
| Passing Score: | 66% |
| Related Certifications: | IBM Certified Deployment Professional - Tivoli Service Delivery IBM Certified Specialist - Process Automation |
| Exam Duration: | 75 minutes |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 63 - 86 |
| Recommended Training: | IBM Education - Tivoli Service Delivery Training |
| Exam Registration: | Pearson VUE IBM Exam Registration |
| Sample Questions: | IBM C2010-591 Sample Questions |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE authorized test centers |
| Pre Condition: | Basic knowledge of IT service management, ITIL concepts, and IBM Tivoli/SmartCloud products; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM C2010-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning and Implementation | 15% | - Configuration best practices - Performance and scalability - Deployment considerations |
| Key Product Components | 25% | - Process automation modules - Tivoli Asset Discovery - License Metric Tool - Tivoli Application Dependency Discovery Manager |
| Operations and Troubleshooting | 10% | - Common issues and resolution - Monitoring and maintenance - Audit and compliance |
| Solution Architecture and Design | 28% | - SmartCloud Control Desk overview - CMDB and data model - Integration patterns - Tivoli Integration Composer |
| Business and IT Process Understanding | 22% | - ITIL v3 alignment - Service management lifecycle - Business requirements gathering |
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?
A) IBM Tivoli Asset Discovery for Distributed
B) IBM Tivoli Business Service Manager
C) IBM Tivoli Monitoring
D) IBM Tivoli Application Dependency Discovery Manager
2. A customer is planning to implement an asset management process including license management. As a part of the solution, discovery of installed software is planned for the server environment, including but not limited to IBM sub-capacity licensing discovery on VMware. The discovered data should be transferred to IBM SmartCloud Control Desk using IBM Tivoli Integration Composer with a predefined integration adapter.
Which product can be used as discovery engine in this scenario?
A) IBM Tivoli Asset Discovery for Distributed
B) IBM Tivoli Endpoint Manager for Software Use Analysis
C) IBM License Metric Tool
D) IBM Tivoli Application Dependency Discovery Manager
3. What has to be considered in the service design stage according to ITIL?
A) the design of Service Level Agreements
B) the design of the service catalog
C) the design of measurement systems, methods, and metrics
D) the design of functions and applications
4. The solution design architecture is missing integration to the customer's ERP system. There is a requirement to periodically migrate and transform the customer relationship management data. Which component provides this integration?
A) IBM Tivoli Integration Director
B) Integration Framework
C) Migration Manager
D) IBM Tivoli Directory Integrator
5. Which IBM Service Delivery and Process Automation product functionality is important for auditability and accountability?
A) ITIL v3 aligned process workflows
B) control and audit of all hardware assets installations, moves, additions, and changes
C) A federated configuration management system
D) electronic audit records and electronic signatures
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |
By Hogan
