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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager? (Choose two.)
A) CORBA
B) Database interface tables
C) Windows Communication Foundation
D) ODBC
E) Web services
2. A service provider company is managing 5,000 servers in their customers' environments. Their customers' 20 networks are isolated from each other but accessible through a firewall from the management network where IBM Tivoli Application Dependency Discovery Manager (TADDM) Storage Server resides. What would be the best TADDM architecture for this scenario?
A) TADDM Synchronization Deployment
B) TADDM Storage Deployment
C) TADDM Domain Deployment
D) TADDM Streaming Deployment
3. A service desk is handling service catalog requests, incidents, and problems for all their customers 24 hours a day 7 days a week. Which IBM SmartCloud Control Desk architecture and edition should be recommended to support the service desk?
A) Multi-server, IBM SmartCloud Control Desk
B) Multi-server, IBM SmartCloud Control Desk - Entry
C) Single server. IBM SmartCloud Control Desk
D) Single server, IBM SmartCloud Control Desk - Entry
4. A customer is using IBM SmartCloud Control Desk to automate incident, problem, and change management processes. The solution currently supports 15,000 end users but the customer acquired and integrated a company with an additional 5,000 end users. What does the customer need to do to cover the new end users?
A) Buy an additional 5,000 end user licenses
B) Define the new users in the existing IBM SmartCloud Control Desk
C) Buy an IBM SmartCloud Control Desk for Internal Service Provider license
D) Build a separate instance of IBM SmartCloud Control Desk
5. An organization is using IBM SmartCloud Control Desk to manage their IT environment. Which three applications are key to building a knowledge management strategy to help the organization gather, analyze, store, and share knowledge? (Choose three.)
A) Solutions
B) Inventory
C) Incidents
D) Problems
E) Web Service Library
F) Purchase Orders
Solutions:
| Question # 1 Answer: B,E | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A,C,D |
By Maxwell
