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Salesforce NP-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Success Pack Consultant |
| Exam Number: | NP-Con-101 |
| Real Exam Qty: | 65 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Application Architect Salesforce Certified Sharing and Visibility Architect |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | 2 years (requires maintenance) |
| Available Languages: | English |
| Passing Score: | 68 |
| Sample Questions: | Salesforce NP-Con-101 Sample Questions |
| Exam Way: | Online proctored or in-person testing center |
| Pre Condition: | Salesforce Administrator certification is recommended but not required. Candidates should have experience with Salesforce platform and NPSP implementation. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Nonprofit-Success-Pack-Consultant-Exam-Guide |
Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Donations and Fundraising Management | 20% | - Grant Management - Donation Management - Opportunity and GAU Configuration - Donations Batch Processing - Recurring Donations (Recurring GAU) - Payment Methods and Processing |
| Solution Design and Implementation | 20% | - Customization vs Configuration Decisions - Requirements Gathering - User Adoption and Training Planning - NPSP Best Practices - Integration with External Systems - Data Migration Strategies |
| NPSP Configuration and Development | 25% | - Affiliations Configuration - Relationships Management - Contacts and Households - NPSP Settings and Preferences - Account Model Configuration - Data Model Design for Nonprofits |
| Analytics and Reporting | 15% | - Custom Report Types - Reports and Dashboards for Nonprofits - Success Metrics Definition - Nonprofit Reporting Templates - Rollup Summary Fields |
| Constituent Management | 20% | - Relationships and Groupings - Segmentations and Campaigns - Household Management - Contact and Organization Records - Affiliations and Memberships |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
Question 1
A fundraising associate needs to print mailing labels for the latest direct mail campaign to families who give to the nonprofit organization. The organization uses the Household Account model with Address Management.
Which object and address field should the associate use when building the report?
A. Contact; Other Address
B. Account; Shipping Address
C. Contact; Mailing Address
D. Account; Billing Address
Question 2
Which two scenarios should be included in a Salesforce-recommended V2MOM?
A. Objectives
B. Metrics
C. Milestones
D. Vision
E. Virtues
Question 3
A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff.
How should a consultant meet this requirement?
A. Update the assigned Permission Set.
B. Create and assign a new profile.
C. Create a criteria-based sharing rule.
D. Update default sharing to Public Read/Write.
Question 4
The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.
What are two reasons a project team must define goals?
Choose 2 answers
A. Goals guarantee executive engagement.
B. Goals define a clear purpose for the project.
C. Goals catalog all of the teams' pain points.
D. Goals provide a way to measure and prove results.
Question 5
A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.
What should the consultant advise to meet this requirement?
A. Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.
B. Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the
C. Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.
D. Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and
Solutions:
| Question 1 Answer: C | Question 2 Answer: B,D | Question 3 Answer: C | Question 4 Answer: B,D | Question 5 Answer: C |
By Regina
