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Peoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert |
| Exam Name: | ITIL 4 Specialist: High-Velocity IT |
| Exam Number: | ITIL-4-HVIT |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: Direct, Plan and Improve |
| Exam Price: | Varies by region and exam provider (PeopleCert US pricing example: US$865 exam bundle) |
| Exam Duration: | 90 minutes |
| Available Languages: | English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish |
| Certificate Validity Period: | 3 years |
| Passing Score: | 70% (28 out of 40 marks) |
| Exam Format: | Multiple Choice, Closed Book, Scenario-based questions |
| Recommended Training: | PeopleCert ITIL 4 Specialist: High-Velocity IT Training |
| Exam Registration: | PeopleCert Official Exam Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored exam or onsite exam through PeopleCert-approved exam providers. |
| Pre Condition: | Candidates must have completed ITIL 4 Foundation, any ITIL v3 certification, or an ITIL 4 Managing Professional Certificate. Completion of accredited training through a PeopleCert Accredited Training Organization or ITIL Official eLearning is required. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understand how ITIL practices contribute to high-velocity IT | - Key ITIL practices for high-velocity environments
|
| Understand the importance of the ITIL guiding principles in a high-velocity IT environment | - Applying ITIL guiding principles
|
| Understand the digital product lifecycle in terms of the ITIL operating model | - Digital product lifecycle and value streams
|
| Understand how to contribute to achieving value with digital products | - Value creation in high-velocity IT
|
| Understand concepts regarding the high-velocity nature of digital enterprises | - Understand the concepts of high-velocity IT
|
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
1. An organization wants development teams to receive fast feedback about design flaws and security weaknesses as early as possible in the software lifecycle.
Which approach BEST supports this?
A) Post-implementation review
B) Service level agreement monitoring
C) Chaos engineering
D) Shift left
2. An organization has received feedback from its customers that the latest release of its product lacks valuable features. It was discovered that the key members of the software development team had been working on other tasks.
How does 'portfolio management' contribute to ensuring that the team is working on tasks that contribute to the organization's strategy?
A) It helps the team to prioritize backlog items
B) It provides the governance needed for the team to operate
C) It helps the team to document customer requirements
D) It provides the business case needed to gain funding for the team
3. An IT department has reduced its lead time for releasing application changes by using continuous integration/continuous delivery (CI/CD). However, there are still delays, particularly at the start of projects as developers wait for environments to be created.
How can the 'deployment management' practice be utilized to minimize these delays?
A) By using ChatOps to improve collaboration during deployment
B) By using blameless post-mortems to identify ways to improve deployments
C) By automating the deployment of infrastructure
D) By authorizing multiple application deployments per day
4. A retail organization is in the process of creating and delivering many new and changed products and services. A service to create a new website has a tight deadline, while the live 'point of sale' service has product backlogs relating to new features which would help to retain customers.
Which practice would MOST help the organization to understand the order these changes should be implemented?
A) Relationship management
B) Service validation and testing
C) Service design
D) Deployment management
5. Which describes a digital product?
A) An organization that utilizes digital technology to perform business in a significantly different manner
B) Any digital goods that are transferred from a service provider to a service consumer
C) The application of digital technology to accelerate time to market, time to customer or time to change
D) A collection of resources that would not be as valuable without the use of digital technology
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
By Kim
