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Salesforce Consumer Goods Cloud Accredited Professional certification exam is designed to test the knowledge and skills of professionals who work within the consumer goods industry. Consumer-Goods-Cloud-Accredited-Professional exam covers a wide range of topics, including the features and functionality of the Consumer Goods Cloud platform, as well as best practices for using the platform to improve sales and marketing efforts.
By earning the Salesforce Consumer Goods Cloud Accredited Professional certification, professionals will gain the knowledge and skills they need to become experts in using the Consumer Goods Cloud platform. Salesforce Consumer Goods Cloud Accredited Professional certification can help to enhance their career opportunities and can help them to stand out from other professionals in the industry. Overall, the Salesforce Consumer Goods Cloud Accredited Professional certification exam is an excellent way for professionals to improve their skills and knowledge in the consumer goods industry.
Salesforce Consumer Goods Cloud is a powerful platform that enables organizations to streamline their sales operations, improve their customer engagement, and gain greater visibility into their business processes. It is designed to help consumer goods companies manage their field sales, key accounts, and retail execution processes all in one place. By earning this certification, professionals can demonstrate their knowledge and skills in using this platform to drive business growth and success.
NEW QUESTION # 34
Which field is required for setting up Retail Store KPIs?
- A. KPI Type
- B. Effective to
- C. Promotions
- D. Retail Store Group
Answer: A
Explanation:
KPI Type is a required field for setting up Retail Store KPIs. Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. The KPI Type defines the type of metric that is being measured, such as share of shelf, out of stock, or promotion compliance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30.
NEW QUESTION # 35
What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?
- A. Populate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI
- B. Upload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI
- C. Build the model to be used and review its quality prior to deployment to support a positive first experience
- D. Upload a suppression data set for known competitor products so Einstein can avoid the detection
- E. Assign a permission set for users who need to use Einstein to provide access to functionally
Answer: A,B,C
NEW QUESTION # 36
Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?
- A. Retail Execution Lightning Plus
- B. Lightning Direct Store Delivery
- C. Tableau CRM Plus Admin
- D. Action Plans
- E. Tableau CRM Plus User
Answer: E
NEW QUESTION # 37
Which KPIs can be derived using Planogram detection?
- A. Out of Stock, Shelf Size, Brand Facings
- B. Out of Stock, Share of Shelf, Brand Facings
- C. Out of Stock, Share of Shelf, SKU Facings
- D. Out of Stock,Shelf Size, SKU Facings
Answer: C
NEW QUESTION # 38
For what two reasons would the standard record pages for tasks of type "Other" be visible instead of the KPI component
- A. If related object is a custom object it will always display the standard record page
- B. The record page Custom Task KPI Component has not been assigned to the concerned user profile
- C. Lightning App Builder does not support configuration of the standard record pages to include the KPI component
- D. Salesforce Mobile App always displays the standard record pages
- E. The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
Answer: B,E
NEW QUESTION # 39
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the energy bar product SKU level
- B. At the Alpine brand catalog level
- C. At the energy bar product category level.
- D. At the custom context field level
Answer: A
NEW QUESTION # 40
Which field is required for setting up Retail Store KPIs?
- A. KPI Type
- B. Effective to
- C. Promotions
- D. Retail Store Group
Answer: D
NEW QUESTION # 41
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. In-Store Location
- B. Retail Store
- C. Location
- D. Account
- E. Retail Store Group
Answer: B,C,D
NEW QUESTION # 42
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?
- A. Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
- B. Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
- C. Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.
- D. Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
Answer: A
Explanation:
This approach allows Field Reps to specifically assess and record the KPI related to the functionality of the Computer Display Unit and its effectiveness in assisting customers with backpack fitting.
NEW QUESTION # 43
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
- A. Survey invitations associated with the visit
- B. All open Survey invitations
- C. Survey invitations associated with the Retail Store
- D. Survey invitations associated with the Store Primary Contact
- E. All Survey invitations targeted to a contact or user
Answer: A,C,D
Explanation:
Survey invitations associated with the visit, the Retail Store, and the Store Primary Contact are three survey invitations that are displayed in the In-Store Survey task during a visit. These survey invitations are relevant to the context of the visit and can help users to collect feedback from the store staff or customers. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
NEW QUESTION # 44
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
- A. Visit Recommendations rules consider the store operating hours
- B. Visit Recommendations can be created using the Next Best Action Strategy
- C. Visit Recommendations are automatically generated by recent case activities
- D. Visit Recommendations automatically take into consideration already created visits for the store
Answer: A
Explanation:
Einstein Visit Recommendations take into account factors like store operating hours to ensure that suggested visits are feasible and practical.
NEW QUESTION # 45
A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?
- A. By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
- B. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
- C. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
- D. Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
Answer: A
Explanation:
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
NEW QUESTION # 46
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
- A. Category Manager
- B. Divisional Manager
- C. Store Manager
- D. Sales Manager
Answer: D
Explanation:
A Sales Manager is the user persona that manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives. A Sales Manager is responsible for planning and overseeing the retail activities of a team of field reps, as well as analyzing and reporting on the performance and compliance of the retail stores in their territory. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 18.
NEW QUESTION # 47
How can an Account Manager visualize store visits in their territory for the day by their current status?
- A. By creating a map layer using retail store as the base object and represent the markers by shape
- B. By creating a map layer using accounts as a base object and color code the markers by status
- C. By creating a Map Layer using retail store search filters by status and color code the markers by status
- D. By creating a map layer using visits as the base object and color code the markers by status
Answer: D
Explanation:
To visualize store visits in their territory for the day by their current status, an Account Manager can create a map layer using visits as the base object and color code the markers by status. A map layer is a visual representation of data on a map that can be filtered and customized. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. The status of a visit indicates whether it is planned, in progress, completed, or canceled. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.
NEW QUESTION # 48
Which of the following is accurate regarding the Einstein Vision model?
- A. The model is created automatically by Einstein based on uploading the perfect image
- B. The model needs to be created as part of the development process using a base set of images
- C. The model is created via crowdsourcing of images available via public copyright licenses
- D. The model is created in store as reps perform their daily tasks during phase 1 rollout
Answer: B
Explanation:
The Einstein Vision model is a representation of how objects are detected and counted in an image. The model needs to be created as part of the development process using a base set of images. The base set of images should contain images of the products that need to be detected on the shelf, as well as labels and annotations for each product. The model is then trained and tested using these images and can be improved by adding more images or adjusting the parameters. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 49
For flow based tasks, which two statement are correct?
- A. Retail Visit KPIs always need a corresponding Retail Store KPI.
- B. Flow based tasks should never be used for tasks that require a Retail Visit KPI.
- C. Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit D KPI.
- D. A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.
- E. Assessment Task IDs and Visit IDs are passed to the flow in a flow task.
Answer: D,E
NEW QUESTION # 50
Which two standard fields on the Retail Store KPI object are required when doing an inventory check?
- A. KPI Type
- B. Inventory Count
- C. Assessment Indicator Definition
- D. Retail Store Group
- E. Custom Context
Answer: C,D
NEW QUESTION # 51
Which two levels can promotions be defined within the Consumer Goods Cloud?
- A. Product Category
- B. Account
- C. Retail Store
- D. Retail Store Group
- E. Product
Answer: C,E
Explanation:
Promotions within the Consumer Goods Cloud can be defined at different levels, including the Account, Product, and Retail Store levels. This flexibility allows for targeted and effective promotion strategies.
NEW QUESTION # 52
How can admins review the performance of the Object Detection Model?
- A. By creating a Custom Object
- B. Through Einstein Bots
- C. Through Detected Objects
- D. By enabling Custom Object Detection
Answer: C
Explanation:
https://help.salesforce.com/s/articleView?id=sf.industries_einstein_object_detection_review_detected_objects.htm&type=5
Admins can review the performance of the Object Detection Model through Detected Objects, which are records that store the results of the object detection process. Detected Objects contain information such as the confidence score, the number of detections, and the bounding box coordinates for each object in an image. Admins can use reports and dashboards to analyze the Detected Objects data and evaluate the accuracy and performance of the Object Detection Model. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.
NEW QUESTION # 53
Which two standard capabilities are available when executing a promotion check in the field?
- A. Changing the promotion planning dates
- B. Changing the discounts on the products included in the promotion
- C. Viewing which products are included in the protection
- D. Taking a photo of the promotion
- E. Marking the promotion as complete
Answer: C,D
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
NEW QUESTION # 54
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By creating a report for store locations to monitor the on hand inventory
- B. By creating delivery tasks for the distributors and track the shipping document status
- C. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
- D. By assigning the asset to a custom task type and make the distributors enter the delivered quality
Answer: C
Explanation:
To keep track of the inventory of the samples in the field, Alpine can create delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU). A delivery task is a type of action plan task that allows a field rep to deliver products to a retail store. A product SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. By creating delivery tasks and monitoring product SKUs, Alpine can ensure that the distributors have enough samples to distribute and also track how many samples have been delivered to each store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 55
Which statement is true about action plan templates?
- A. Action plan templates can have multiple orders and delivery tasks
- B. Action plan templates are not extensible through Apex
- C. Action plan templates can have multiple planogram, inventory and promotion checks
- D. Action plan templates are ready to use after saving
Answer: C
Explanation:
Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.
NEW QUESTION # 56
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
- A. Product
- B. Shipment
- C. Product Transfer
- D. Retail Store KPI
Answer: B
Explanation:
Assigning the Shipment object to the user enables the listing of items in the delivery task, as this object tracks the movement of products from warehouses to retail locations.
NEW QUESTION # 57
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