2023 Realistic 78201X Dumps Questions To Gain Brilliant Result
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Avaya 78201X (Avaya IP Office™ Platform Support Certified) certification exam is designed for professionals who have knowledge and skills in supporting the Avaya IP Office™ platform. Avaya IP Office™ Platform Support Certified Exam certification is an essential requirement for professionals who want to demonstrate their expertise in supporting and maintaining the Avaya IP Office™ platform. Avaya IP Office™ Platform Support Certified Exam certification exam validates the professional’s knowledge in configuring, managing, and troubleshooting the Avaya IP Office™ platform.
NEW QUESTION # 56
What do Distributed Voicemail Pro and the Central Voicemail Pro use to communicate?
- A. PRI
- B. SCN
- C. SIP
- D. RIPv2
Answer: B
NEW QUESTION # 57
A customer has given six employees the ability to hot-desk for when they come into the office. When they log off, their calls will go to their voicemail boxes. Employees want to retrieve their voicemail while out of the office.
How should you set up DDI/DID to achieve this?
- A. DDI/DID to their Login code
- B. DDI/DID number to their Extension
- C. DDI/DID to a Voicemail module "Recording"
- D. DDI/DID to the short code feature "Voicemail Collect"
Answer: D
NEW QUESTION # 58
When you connect to the IP Office using Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which other key piece of information is displayed?
- A. The last time any changes were made to the system.
- B. The last time the system was rebooted.
- C. The name of the last user to connect to the system using Monitor.
- D. The last time the system was upgraded and to what version of software.
Answer: B
NEW QUESTION # 59
A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.
Which application could you recommend for these users?
- A. Mobile Twinning
- B. one-X Mobile Preferred
- C. Suggest the User divert their extension to their mobile
- D. Avaya Communicator
Answer: B
NEW QUESTION # 60
A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to apply this feature?
- A. Apply s short code to a user right.
- B. Apply a short code to each user individually.
- C. Apply a short code to all external lines.
- D. Apply a short code to each system short codes.
Answer: D
NEW QUESTION # 61
Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features?
(Choose two.)
- A. Advanced System license
- B. endpoint license
- C. user profiles set to Virtual
- D. user profile set to Teleworker
- E. user and SIP extension in IP Office
Answer: A,B
Explanation:
Explanation
References:
http://www.patton.com/files/support/kb/Avaya_IP_Office.pdf
NEW QUESTION # 62
Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?
- A. TAPILink Lite
- B. Outlook Plugin
- C. IMAP
- D. UMS
Answer: A
NEW QUESTION # 63
When a voicemail message is left for a user, where are the voice files held if the customer is using Embedded Voicemail?
- A. on the voicemail server
- B. on the UCM
- C. on the User PC
- D. on the SD card
Answer: D
NEW QUESTION # 64
When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)
- A. Continuous Log and Development Tracing
- B. Continuous Log and Snapshot Only
- C. Development Tracing and Resource View
- D. Resource View and Selective View
- E. Snapshot Only and Development Tracing
Answer: A,B
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100150298 Page: 14-15
NEW QUESTION # 65
In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning. Which of the following is the reason for the user's inability to use these features?
- A. The new codecs are not supported by the system.
- B. The user is not set up as an agent in the system.
- C. The IP Office is configured with the Essential Edition only.
- D. The user's profile has not been correctly configured.
Answer: C
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005862
NEW QUESTION # 66
Which three statements are requirements for the installation of IP Office Server Edition on an Avaya supplied server? (Choose three.)
- A. Set the Ignition process to Server mode.
- B. Enable Java within the browser.
- C. Edit the password and configure the customer network settings.
- D. Install it from the USB shipped with the server, or from the install image on the DVD.
- E. Use the Initial Configuration Utility to set up detailed Midmarket Server operation.
Answer: A,B,C
NEW QUESTION # 67
The IP Office can monitor the QoS between Avaya IP Phones and from IP Phone to IP Office.
Which two actions must you complete to see QoS results? (Choose two.)
- A. Trace lines or extensions in SSA.
- B. Use DebugView to see latency, jitter and delay.
- C. "Enable Metric" must be selected in the Line form.
- D. Enable force authentication on IP telephones.
- E. "Enable RTCP Monitoring" must be checked.
Answer: B,E
NEW QUESTION # 68
Using the Upgrade Wizard, which Password is required when upgrading the IP Office 500 V2?
- A. Manager password
- B. Administration password
- C. System password
- D. Security password
Answer: C
NEW QUESTION # 69
Which two values affect the size of a ContactStore server? (Choose two.)
- A. The number of concurrent users for search and replay function
- B. The number of incoming lines
- C. The number of hunt groups
- D. The number of voicemail channels
- E. The number of recordings
Answer: A,E
NEW QUESTION # 70
Which two statements correctly describe the mandatory requirements to set up a Small Community Network (SCN) consisting of four IP500v2 control units, which must adhere to specific guidelines for seamless integration? (Choose two.)
- A. The underlying network must be configured as a flat layer 2 subnet for optimal performance.
- B. The extension, user, and group numbering on each system must be unique to avoid conflicts.
- C. Combo Cards are required in all systems to ensure compatibility.
- D. The user and group names on each system must be unique for easy identification.
- E. The total number of users within the Small Community Network must not exceed 500 for efficient management.
Answer: B,D
NEW QUESTION # 71
A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records. Which voicemail action type must be configured to achieve this?
- A. Conditional Action
- B. Configuration Action
- C. Database Action
- D. Miscellaneous Action
Answer: C
NEW QUESTION # 72
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?
- A. IP500 Voice Networking Channels
- B. IP500 IP Office Multi-Site Network
- C. Advanced Small Community Networking
- D. Preferred Edition - Messaging
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005793
NEW QUESTION # 73
You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive.
For which application is this normally used?
- A. Avaya Contact Recorder
- B. One-X Portal
- C. Voicemail Pro
- D. Web Services
- E. Call Detail Records
Answer: C
NEW QUESTION # 74
A Server Edition customer has a capacity of registering five consoles simultaneously and wants to increase it to seven. What action should be taken to achieve this?
- A. Add a Preferred Edition license.
- B. Add five Receptionist licenses.
- C. Upgrade to the latest software version.
- D. Upgrade to Select Mode.
Answer: A
NEW QUESTION # 75
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?
- A. Ring delay is not configured on system telephony settings.
- B. High level is set on Incoming Call Route.
- C. Improper configuration of the system Locale.
- D. IP Office is not receiving the ICLID from PSTN.
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_office/R3.1/maintenance.pdf
NEW QUESTION # 76
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