HP Selling HP BSM Solutions Sample Questions:
1. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)
A) providing cross-domain visibility of IT infrastructure events to remove duplication
B) improving consistency in application testing
C) end user monitoring to track business service levels
D) providing faster mean time to resolution (MTTR)
E) proactively enforcing policy and compliance reporting
2. Which statement best links a customer problem to a solution capability for the entire BSM solution?
A) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
B) Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
C) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
3. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?
A) How are you tracking financial expenses in a siloed infrastructure?
B) Do you know when an application or service will be ready for deployment into the production environment?
C) Does duplication of error tracking efforts slow the time to resolve problems?
D) Are you able to monitor native iPhone Mobile applications end-to-end?
4. Which HP value statement will resonate best with the persona involved in Systems Management?
A) Our Systems Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
B) Our Systems Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
C) Our Systems Management solution end-to-end transaction and service level management through proactive end-user monitoring.
D) Our Systems Management solution guarantees an error free, heterogeneous application that spans network silos.
5. Which key capability is provided by Operations Manager (i)?
A) supports Heads-up Display for multi-monitoring technology
B) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"
C) provides a single pane of visibility for complex, virtualized, and cloud environments
D) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |

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By Celeste


