Exam Code: EX0-001
Exam Name: ITIL Foundation (syllabus 2011)
Certification Provider: EXIN
Corresponding Certification: EXIN ITIL

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Updated: Sep 10, 2026

No. of Questions: 424 Questions & Answers with Testing Engine

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EX0-001 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Exin EX0-001 exam dumps will include the following topics:

ITIL Service Cycle
Competence and training
Technology and architecture
IT Service Management as a practice

What is the duration of the EX0-001 Exam

Length of Examination: 60 minutes
Format: Multiple choices, multiple answers
Number of Questions: 40
Passing Score: 65%

EXIN EX0-001 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL Foundation Examination (Syllabus 2011)
Exam Number:	EX0-001
Available Languages:	Spanish, Dutch, French, German, Japanese, English, Portuguese, Chinese (Simplified)
Certificate Validity Period:	No fixed expiration (ITIL v3 Foundation certification is generally considered valid indefinitely)
Exam Price:	Varies by region and test provider
Related Certifications:	ITIL Expert ITIL Managing Across the Lifecycle ITIL Intermediate
Exam Format:	Closed book, Multiple choice
Real Exam Qty:	40
Passing Score:	65% (26/40)
Exam Duration:	60 minutes
Recommended Training:	ITIL Foundation Training (EXIN Accredited Providers) ITIL 4 Overview (for conceptual understanding of ITIL evolution)
Exam Registration:	EXIN Official Registration Portal
Sample Questions:	EXIN EX0-001 Sample Questions
Exam Way:	Available via online proctoring or authorized test centers
Pre Condition:	No formal prerequisites required
Official Syllabus URL:	https://www.exin.com/certifications/itil-foundation

For more info visit:

Exin EX0-001 Exam Reference

EXIN EX0-001 Exam Syllabus Topics:

Section

Objectives

Topic 1: Service Management as a Practice

- Functions, processes, and roles overview
- Concepts of service and value

Topic 2: ITIL Service Lifecycle

- Service Design

1. Capacity, availability, continuity, and security management
2. Supplier management
3. Service catalog and SLA design

- Service Transition

1. Change management
2. Knowledge management
3. Service validation and testing
4. Service asset and configuration management
5. Release and deployment management

- Service Strategy

1. Value creation and demand management
2. Financial management for IT services

- Service Operation

1. Event management
2. Access management
3. Request fulfillment
4. Incident management
5. Problem management

- Continual Service Improvement (CSI)

1. 7-step improvement process
2. Metrics and service measurement

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EX0-001 Product FAQ's

Frequently Asked Questions

What kinds of study material TopExamCollection provides?

Test Engine: EX0-001 study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

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You will receive an email attached with the EX0-001 study material within 5-10 minutes, and then you can instantly download it for study. If you do not get the study material after purchase, please contact us with email immediately.

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Once download and installed on your PC, you can practice EX0-001 test questions, review your questions & answers using two different options' practice exam' and 'virtual exam'.
Virtual Exam - test yourself with exam questions with a time limit.
Practice Exam - review exam questions one by one, see correct answers.

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Yes, you will enjoy one year free update after purchase. If there is any update, our system will automatically send the updated study material to your payment email.

What's the applicable operating system of the EX0-001 test engine?

Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.

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