Apple Macintosh Service Sample Questions:
1. Which THREE of the following are valid CRT safety rules? SELECT THREE
A) Wear safety goggles.
B) Connect the AC power cord.
C) Remove any metal jewelry.
D) Touch the computer's metal chassis.
E) Don't work alone.
F) Wear a grounded ESD wrist strap.
2. To ensure proper fan and temperature control in the Power Mac G5, you must run the thermal calibration routine found on the ______ disc whenever you replace a processor or logic board with a new processor or logic board.
A) Fan Control Installer
B) Mac OS X Installer
C) Apple Hardware Test
D) Apple Service Diagnostic
3. A power adapter originally supplied with a MacBook Pro can charge a MacBook's main battery while it is powered on.
A) True
B) False
4. You are troubleshooting an eMac that has no image on its built-in display. You have already checked user controls and reset PRAM, but the issue persists. When you connect an external display to the eMac's VGA output port and restart the eMac, you see a proper image on the external display. Which of the following service modules would most likely be the cause of these symptoms?
A) Logic Board
B) Display Analog Assembly
C) Power Supply Assembly
D) Hard drive
5. Which of the following is NOT one of the steps of the Apple-recommended troubleshooting process?
A) Clean plastics
B) Try quick fixes
C) Verify repair
D) Run diagnostics
E) Verify problem
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |

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By Sebastian


