Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support Microsoft Lync Server 2013 servers in your customer's company network. Lync is configured as a federated partner with several business partners. The partners use Lync deployed with hosting providers. Your Lync servers are configured as an open federation. Lync users inform you that they are unable to communicate with a partner domain named fabrikam.com. You contact the partner and discover that they have recently changed their proxy server name. You need to restore communication with the federated partner. Which two cmdlets should you run? (Each correct answer presents part of the solution. Choose two.)

A) Remove-CsHostingProvider -Identity "Fabrikam.com"
B) Get-CsProxyConfiguration -Filter "service:*" | Remove-CsProxyConfiguration
C) Set-CsHostingProvider -Identity "Fabrikam.com" -VerificationLevel "AlwaysUnverifiable"
D) New-CsHostingProvider -Identity Fabrikam.com -ProxyFqdn "server1.fabrikam.com" -Enabled $True

2. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for the Contoso company. The datacenter consists of two pools:
-A Lync 2010 pool named ConPool01 hosts the Central Management Store.
-A Lync 2013 pool named ConPool02. You are migrating from Microsoft Lync Server 2010 to Microsoft Lync Server 2013. The servers that run ConPool01 suffer a catastrophic failure. You need to ensure that the users that are hosted on ConPool02 are supported permanently on ConPool02. What should you do?

A) Run the Invoke-CsPoolFailover PowerShell cmdlet.
B) Run the Set-CsConfigurationStoreLocation cmdlet.
C) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
D) Run the Install-CsDatabase PowerShell cmdlet, and then run the Move-CsManagementServer cmdlet.

3. You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

A) Avg. round trip: 867ms
B) Avg. jitter: 23ms
C) Receive noise level: -56dBoV
D) Avg. packet loss rate: 0.21%
E) Packet utilization: 32701

4. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. All domain users report that they are unable to use application sharing while they are attending conferences. Voice and dial-in conferencing function as expected. You need to ensure that domain users are able to share applications while they are attending conferences. You need to achieve this goal with the least amount of administrative effort. What should you do?

A) Modify the global policy and enable the Allow federated and anonymous participant to take control option.
B) Modify the global policy that enables participants to allow desktop and application sharing.
C) Modify the global policy that allows federated and anonymous participant to download content.
D) Create a user policy that enables participants to allow desktop and application sharing.

5. Your customer's company has a main office and five branch offices located in different cities. Your customer has a Microsoft Lync Server 2013 datacenter configured with Enterprise Voice at the main office. The customer has deployed a Survivable Branch Appliance (SBA) at the first branch office and connected it to a public switched telephone network (PSTN) by using a Tl trunk line provided by your service provider. The gateway is configured to use fully qualified domain names (FQDNs). All functionality has been tested by using pilot users at the branch office. The customer reports that they tested branch isolation by disconnecting the wide area network (WAN) from their branch office and making an outbound call. The call was successful. Next, they made an inbound call to the branch office and the call failed. To troubleshoot the issue, you begin a trace of IncomingAndOutgoingCalls by using centralized logging, and make an inbound call. You open the log in snooper and search for incoming calls with the phone number from which you are calling. You do not find any messages. You open the syslog from the gateway side of the SBA and discover that messages are sent to the Lync Mediation server pool, but no responses have been received. You connect the WAN from the branch office and make an inbound call. The call is successful. Your investigation suggests that there is a configuration error on the Gateway side of the SBA. You need to identify the configuration error that causes inbound calls to fail. What should you check?

A) Route settings of the gateway
B) The domain controller at the branch office
C) DNS settings on the gateway
D) Dynamic Host Configuration Protocol (DHCP) options on the branch DHCP server

Solutions: