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Last Updated: Aug 30, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Cost per page calculation models - Using the official cMPS pricing tool - Base + Click and Level Pay models |
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - Contractual cartridge definition and usage - ICPP contract upload process - Partner qualification and status |
| Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
| The Value of the Printing System | 29% | - HP printing system architecture - Selling and presenting the solution - Value proposition and customer benefits |
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - EMEA MPS market overview - Positioning cMPS vs other MPS models - HP channel partner program structure |
| HP Channel MPS Program and cMPS Discounts | 32% | - Contract terms and conditions - cMPS program rules and eligibility - Discount structures and margins |
Question 1
After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?
A. Discuss features and benefits of theproduct you are trying to sell
B. Qualify the customer's ability to buy
C. Assessthe customer's work environment
D. Bring up promotions, discounts, and service contracts
Question 2
What does the HP Embedded Web Server do?
A. Enables remote management of the imaging and printing device
B. Automatically configures settings upon connection to the network
C. Shows which devices are available for printing
D. Automatically notifies the IT department when an imaging or printing device is in use
Question 3
What is an HP Care Pack?
A. A mandatory service package for all MFP-based HP products
B. A fixed product warranty extension covering only return-to-base repairs
C. A range of break-fix services for HP commercial printers and multifunctional-based
products
D. A box that takes care of the printers when connected to the network
Question 4
Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)
A. Because when you replace the supplies in a printer, you replace a substantial part of the printer
B. Because HP is the only provider of supplies for the Laserjet printing system
C. Because HP supplies cost less to use in the product testing process
D. Because HP supplies are specially formulated to work correctly with the printing system
E. Because they design HP printers to function only with HP supplies
Question 5
When should HP Care Pack Services be used within a cMPS contract?
A. Decided by thepartnerand it is an option as part of the cMPS program
B. Mandatory for all HP devices supported under the cMPS program
C. Only when service level responses of less than 4 hours are required
D. Always, when supporting HP commercial MFP
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: D,E | Question 5 Answer: D |
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