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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A. enhancing the HP sales and customer IT management relationship
B. understanding the relationship between customer IT management personas
C. co-operative working across diverse customer IT management groups
D. HP Sales and Pre-Sales working together to close a deal

Question 2

With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A. manager of applications support
B. director of distributed systems
C. director of service management
D. director of mobile applications

Question 3

With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

A. director of applications monitoring
B. director of operations
C. director of mobile applications
D. director of performance testing

Question 4

What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A. Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
B. Identifying the customers' pain points and their associated compelling events or manifestations.
C. Highlighting the customers' ITIL Service Management issues.
D. Identifying competitors who are engaging with the customers.

Question 5

With which HP APM persona should a salesperson discuss diagnosing application performance issues before the application is released into production?

A. director of applications monitoring
B. director of operations
C. director of mobile applications
D. director of performance testing

Solutions: