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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You identify three problems while testing the product and catalog structure.
1.Images are missing from certain products.
2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
Identify the three actions you would take to resolve these issues.

A) Verify that the correct URL has been entered in the image server alternate path.
B) Verify that the appropriate attribute are present and associated in the item master.
C) Navigate to the category's Filter Attributes tab and add the appropriate filter.
D) Set the catalog as a Rollup Catalog.
E) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
F) Upload the correct product images to Oracle's servers.

2. Identify three correct statements regarding lookups and lookup values.

A) Standard lookups can be defined in any of the Standard, Common, or Set Enabled views.
B) Lookup values ran be configured with effective date and expiration date to enable/disable.
C) Lookups can be restricted to a specific module during lookup setup.
D) Lookups can be configured with dynamic lists of values using tables.
E) In order for lookup changes to appear in the UI, the user must log out and log in again.

3. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.

A) UseAssessmentTemplates.
B) UseTaskTemplates.
C) UseResourcesGroups.
D) UseSalesMethods.
E) UseAssessmentTemplates andTaskTemplate.

4. Which tool within Oracle Fusion CRM enables business analysts and administrators to customize and extend Oracle Fusion CRM applications, reports, and analytics changes directly from the Fusion CRM application?

A) Setup and Maintenance
B) Oracle Composer
C) Reports and Analytics
D) Customization Manager
E) Oracle Application Composer

5. As a sales administrator, you are asked to complete the quota plan for a year. Which batch process should you run to complete the quota plan?

A) DisableSalesQuotaPlan
B) CloseSalesQuotaPlan
C) RetireSalesQuotaPlan
D) CompleteSalesQuotaJob
E) RetireSalesQuotaJob

Solutions: