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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Your company has purchased and implemented Fusion Sales. During Beta testing, your company received feedback that a button in the sales catalog is unclear and confusing. You have been assigned to re-label the text in every button instance.
Identify the two steps that you will take to accomplish this task.

A) Navigate to the Product Group Administration page and use Usage Functions to override the button label.
B) Navigate to the Product Group Administration > Display Options tab to Specify the product group to be updated.
C) Navigate to the Setup and Maintenance Overview page > Manage Product Group Lookups page Add a new button label value by using Add item Label Values.
D) Access the Oracle Composer by navigating to a page that displays the button. Select Administration > Customize from Fusion's global area.
E) Set the visibility level to Site.

2. In the Oracle Fusion Territory Management application, dimension parameters are used to refine the definition of each dimension so that it meets business requirements. Which two dimensions use parameters to control the number of visible levels in the Dimensional Hierarchy?

A) Product
B) Industry
C) Account Type
D) Customer Size
E) Time

3. Which three tools can be used to define the balanced and effective territories before finalizing the territory structure?

A) Graphs
B) Metrics
C) Proposals
D) Dimensions
E) Territory Team Members

4. After creating custom fields for opportunities, you are ready to import legacy data into the Fusion system. Which step is necessary before the opportunity data can be imported?

A) Navigate to the Application Composer and click the Generate button in the Import and Export, section.
B) Navigate to the Application Composer. Select the Enable import / Export check box for each custom field in the Import / Export section.
C) No special configuration steps are necessary before legacy opportunity data is imported into custom fields.
D) Navigate to the Application Composer. Click the Refresh button in the Custom Objects section.
E) Navigate to the task:Manage Import / Export for Custom Fields. Click the Synchronize button.

5. Your organization has to service lines across three continents: one for tech companies and another for oil and gas companies. The oil and gas service primarily supports two categories, each of which will require different technical knowledge.
Select the three territory dimensions that need to be used for an optimal territory definition.

A) Product
B) Industry
C) Account
D) Customer Size
E) Geography

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