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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

A) First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.
B) To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.
C) Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.
D) Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.

2. A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers

A) Big Objects Manager
B) Velocity Build Tool
C) IDX Workbench
D) Velocity Installation Assistant

3. A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

A) Energy and Utilities Base Service
B) Energy and Utilities Base
C) Energy and Utilities Cloud for Digital Experience User
D) Energy and Utilities Base for Digital Experience Partner

4. Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

A) Accounts with RecordType Service are used to represent B28 customers
B) Accounts with RecordType Consumer are used to represent B2C customers
C) Accounts with RecordType Business are used to represent B2B customers.
D) Person accounts are used to represent B2C customers.

5. An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

A) Service Cloud
B) Configure Prince Quote (CPQ)
C) Energy and utility Base
D) Contract Lifecycle Management (CLM)

Solutions: