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Last Updated: Aug 26, 2026

No. of Questions: 133 Questions & Answers with Testing Engine

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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Plan integration with enterprise systems
  • 2. Plan responsible AI strategy
  • 3. Design agents for internal or external audiences
  • 4. Evaluate security and governance considerations
  • 5. Plan channels and deployment
  • 6. Plan reusable agent components
  • 7. Plan identity strategy
Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Test and validate agent behavior
  • 2. Apply responsible AI practices
  • 3. Implement governance and security controls
  • 4. Use Power Platform pipelines and ALM processes
  • 5. Manage deployments and environments
  • 6. Monitor agent flows and performance
Integrate and Extend Agents in Copilot Studio40-45%- Build advanced agent solutions
  • 1. Create agent flows
  • 2. Automate computer-use and orchestration scenarios
  • 3. Configure actions and tools
  • 4. Design and implement multi-agent solutions
  • 5. Implement human-in-the-loop workflows
- Integrate agents with enterprise systems
  • 1. Use connectors and custom connectors
  • 2. Integrate with Microsoft Foundry and Azure services
  • 3. Integrate REST APIs and external services
  • 4. Configure Azure AI Search and enterprise knowledge sources
  • 5. Implement Model Context Protocol (MCP)

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. An agent in Copilot Studio must complete tasks by automating interactions with a legacy desktop application that does not use APIs.
During testing, the builder must confirm that the automation runs in a supported execution context and can inspect how each automation step executes during conversations.
To meet the business needs, the solution must:
- Execute UI automation in a supported, platform-managed environment.
- Provide visibility into how automation steps run during agent
conversations.
You need to configure the agent based on the requirements.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A) Enable computer use for the agent so UI automation runs in the supported execution environment.
B) Publish the agent so automation settings are applied at runtime.
C) Configure a custom connector to simulate UI interactions through REST calls.
D) Inspect automation execution details by using the agent runtime view.
E) Add the desktop application as a knowledge source so the agent can reference its UI structure.


2. Drag and Drop Question
A team is preparing to assess an agent in Copilot Studio before expanding access to additional users.
The team requires an evaluation that provides controlled, repeatable, and consistently measured test runs.
The evaluation must:
- Be triggered directly by the team to control when testing occurs.
- Determine success based on clearly established acceptance criteria.
- Rely on a predefined set of inputs that ensures consistency across
repeated runs.
You need to configure the evaluation to meet the requirements
What should you configure? To answer, move the appropriate configurations to the correct evaluation requirements. You may use each configuration once, more than once, or not at all.
You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


3. Drag and Drop Question
You are configuring an agent in Copilot Studio for an organization. The organization uses Microsoft Dataverse, Dynamics 365, and SharePoint Online.
The agent must retrieve information from enterprise systems and internal documents. The agent must meet the following requirements:
- Must retrieve the current balance of a customer account stored in
Dataverse.
- Must retrieve the real-time shipping status of an order that updates
throughout the day in Dynamics 365.
- Must answer questions based on the content of a static PDF policy
document.
- Must provide a welcome message that does NOT depend on enterprise
data.
You need to configure the agent to meet the requirements.
How should the agent retrieve the data? To answer, move the appropriate solutions to the correct requirements. You may use each solution once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


4. Drag and Drop Question
A company integrates an MCP service that exposes ticket-management operations.
The MCP service requires authenticated requests and exposes multiple callable operations that must be selectively governed for agent use.
To meet the business needs, the MCP configuration must meet the following requirements:
- Only the allowed capabilities must be callable during conversations.
- Requests must succeed without embedding credentials in topic steps.
- The agent must be configured to send requests to the correct backend.
You need to configure MCP tools for the agent.
Which setting should you configure for each requirement? To answer, move the appropriate settings to the correct requirements. You may use each setting once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point.


5. Hotspot Question
A team uses environment variables to separate configuration from an agent so that the same solution can be moved between environments.
The team requires the following scenarios to be addressed:
- An administrator updates a sensitive configuration value and needs
the change to take effect at runtime without republishing the agent.
- A builder needs to confirm a configuration value but must not be able to modify it from Copilot Studio.
- An administrator updates a non-secret configuration value and needs
the updated value to be used by the published agent at runtime.
You need to apply the correct handling behavior for different environment-variable scenarios.
Which behavior should you apply for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.


Solutions:

Question # 1
Answer: A,D
Question # 2
Answer: Only visible for members
Question # 3
Answer: Only visible for members
Question # 4
Answer: Only visible for members
Question # 5
Answer: Only visible for members

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