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HP HP2-E46 Exam Overview:
| Certification Vendor: | HP (Hewlett-Packard) |
|---|---|
| Exam Name: | Selling HP Volume Support Services |
| Exam Number: | HP2-E46 |
| Exam Format: | Multiple choice, Computer-based |
| Exam Price: | Approx $120–$150 USD (varies by region) |
| Available Languages: | English |
| Certificate Validity Period: | 2–3 years |
| Exam Duration: | 90 minutes |
| Passing Score: | Not publicly disclosed / Approx 70% |
| Real Exam Qty: | 50–60 |
| Recommended Training: | HP Official Sales Training |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | HP HP2-E46 Sample Questions |
| Exam Way: | Proctored computer-based exam at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended basic knowledge of HP enterprise products and services |
| Official Syllabus URL: | https://web.archive.org/web/20160410141229/http://www8.hp.com/us/en/certification/exams/hp2-e46.html |
HP HP2-E46 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Process & Objection Handling | 15% | - Close volume service agreements - Pricing and contract structure basics - Address common customer concerns |
| Identify Customer Needs & Opportunities | 25% | - Assess customer IT environment and infrastructure - Qualify volume service sales opportunities - Match service offerings to business requirements |
| Post-Sales & Relationship Management | 10% | - Expand support coverage and account growth - Service delivery and renewal process |
| Understand HP Volume Support Services Portfolio | 25% | - Volume support service features and benefits - Service level agreements and coverage scope - Overview of HP support services offerings |
| Position & Present HP Volume Support Services | 25% | - Customize solutions for enterprise accounts - Value proposition and ROI communication - Compare HP services vs standard warranties |
By Clark
