HP HP2-B85 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B85 |
| Certificate Validity Period: | Unknown |
| Passing Score: | Unknown |
| Real Exam Qty: | Unknown |
| Exam Duration: | Unknown |
| Available Languages: | English |
| Related Certifications: | HP Advanced Sales Certified - Imaging and Printing Solutions |
| Exam Format: | Multiple choice |
| Exam Price: | Unknown |
| Recommended Training: | HP Learning Center |
| Exam Registration: | HP Certification Program |
| Sample Questions: | HP HP2-B85 Sample Questions |
| Exam Way: | HP certification exam delivery through authorized testing channels. |
| Pre Condition: | No formal prerequisite found. |
| Official Syllabus URL: | https://www.hp.com/certification |
HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Sales Fundamentals | - Sales positioning and value proposition - HP partner and customer engagement concepts |
| Topic 2: Customer Needs and Solutions | - Identifying customer requirements - Matching HP solutions to customer business needs |
| Topic 3: Printing Technologies and Concepts | - Printing technologies fundamentals - Imaging and printing solution benefits |
| Topic 4: HP Imaging and Printing Portfolio | - Overview of HP imaging and printing products - Product features and capabilities |
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
What is a characteristic to look for in a potential imaging and printing customer?
A. concentration of knowledge workers
B. stable workforce (not growing)
C. no change in industry
D. reduction of jobs
Question 2
What is the key driver in a consultative type of sale?
A. salesperson's victory
B. perceived customer benefits
C. short-term planning
D. the product itself
Question 3
Which print job is typical for a horizontal application?
A. posters
B. letterheads
C. health records
D. 1:1 documents
Question 4
Which statement is true about the challenges that business customers face?
A. Customers must balance administration, customers, expertise, and sales.
B. Customers need to give first priority to their IT and then to their business.
C. Customers need to spend time building their IT platform before they focus on their core business.
D. Customers should outsource their marketing work and focus on IT.
Question 5
What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?
A. fewer replacement parts and long-life consumables
B. consumables' refilling capabilities
C. the cheapest base price
D. standard finishing capabilities
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: A |

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By Jocelyn


