Exam Code: C_C4C12_1811
Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate

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Updated: Aug 02, 2026

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SAP C_C4C12_1811 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Application Associate - SAP Sales Cloud 1811
Exam Number:	C_C4C12_1811
Real Exam Qty:	106
Exam Format:	Multiple choice, Multiple response
Related Certifications:	SAP Certified Application Associate - SAP Service Cloud 1811 SAP Certified Integration Associate - SAP Cloud for Customer
Available Languages:	English
Sample Questions:	SAP C_C4C12_1811 Sample Questions

SAP C_C4C12_1811 Exam Syllabus Topics:

Section	Objectives
Integration and Reporting	- Integration of SAP Sales Cloud with other SAP applications - Reporting options and solution monitoring
Sales Cloud Fundamentals	- Describe the functionalities and benefits of the SAP Sales Cloud solution - Sales process integration concepts - Explain key sales processes, lead and opportunity management
Configuration and Administration	- Understand various configuration options for sales processes - User privileges and business roles

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer? (3 correct answers)

A) Appointment
B) Task
C) Visit
D) Service request
E) Phone calls

2. You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?

A) Port Type Package
B) Description
C) Port Binding
D) Category

3. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?

A) Custom mashup
B) Data mashup
C) HTML mashup
D) URL mashup

4. For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products?

A) SAP Hybris Marketing
B) SAP Hybris Commerce
C) SAP ERP
D) SAP CRM

5. Using rules in opportunity management, what is the prerequisite to determine the sales team?

A) A Territory
B) A Party Role
C) A Workflow
D) A Work Distribution

Solutions:

Question # 1
Answer: B,C,E

Question # 2
Answer: C

Question # 3
Answer: B

Question # 4
Answer: C

Question # 5
Answer: D

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