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ISQI CTFL-UT Exam Overview:
| Certification Vendor: | ISQI / ISTQB |
|---|---|
| Exam Name: | ISTQB Certified Tester - Foundation Level - Usability Testing |
| Exam Number: | CTFL-UT |
| Certificate Validity Period: | Valid for life |
| Exam Duration: | 60 (75 for non-native language speakers) |
| Real Exam Qty: | 40 |
| Exam Format: | Single correct answer, Multiple choice questions |
| Exam Price: | ~200–250 EUR / ~220–280 USD |
| Passing Score: | 26/40 (65%) |
| Related Certifications: | ISTQB Certified Tester Foundation Level (CTFL) |
| Available Languages: | German, Russian, French, Japanese, Korean, Chinese, Portuguese, Spanish, Italian, English |
| Recommended Training: | Official CTFL-UT Syllabus ISTQB Accredited Training Providers |
| Exam Registration: | ISQI Official Registration ISTQB Exam Provider List |
| Sample Questions: | ISQI CTFL-UT Sample Questions |
| Exam Way: | Online proctored or onsite at accredited test centers |
| Pre Condition: | Must hold ISTQB Certified Tester Foundation Level (CTFL) certification |
| Official Syllabus URL: | https://istqb.org/certifications/certified-tester-usability-testing-ct-ut/ |
ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fundamentals of Usability Evaluation | 20% | - Evaluation types: inspection, testing, inquiry - Goals, metrics and measurement - Human-centered design process |
| Topic 2: Accessibility in Usability Evaluation | 15% | - Standards: WCAG, ISO 9241, EN 301 549 - Evaluating compliance and accessibility barriers - Inclusive design considerations |
| Topic 3: Basic Concepts of Usability, UX and Accessibility | 15% | - Definitions and core principles - Relationship between usability, UX and accessibility - Business value and objectives |
| Topic 4: Usability Evaluation Methods and Techniques | 25% | - Inquiry methods: surveys, interviews, focus groups - Usability testing: planning, preparation, execution, analysis - Inspection methods: heuristic evaluation, cognitive walkthrough |
| Topic 5: Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Project and product-level risks - Identification and classification of risks |
| Topic 6: Usability Test Planning and Reporting | 10% | - Documenting results and recommendations - Stakeholder communication - Test strategy and plan design |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question 1
As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?
A. Usability review
B. Usability test in the lab
C. Usability maturity assessment
D. Unmoderated usability test
Question 2
Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
A. The "evaluate"-part
B. The "analyze"-part
C. The "design"-part
D. The "iterate"-part
Question 3
Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?
A. Make the report more detailed and longer
B. Include contact details of the test participants so that the development team can contact them in case they have questions
C. Add the low-priority findings you didn't include in the first report
D. Include positive findings in the report, not only usability problems
Question 4
What does the Equality Act address?
A. It states that websites have to adhere to the WCAG conformity level A
B. It obligates organizations to make sites accessible at all costs
C. It states that websites have to adhere to the WCAG conformity level AA
D. It protects people from discrimination in the workplace and in wider society
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: D |
By Ira
