BlackBerry BCP-220 Exam Overview:
| Certification Vendor: | BlackBerry |
|---|---|
| Exam Name: | Supporting BlackBerry Devices in a BlackBerry Internet Service Environment |
| Exam Number: | BCP-220 |
| Exam Format: | Multiple Choice Questions (MCQs) |
| Available Languages: | English |
| Related Certifications: | BCP-240 BCP-221 BCP-340 BCP-223 BCP-222 |
| Real Exam Qty: | 128–133 (varies by version) |
| Sample Questions: | BlackBerry BCP-220 Sample Questions |
| Exam Way: | Computer-based exam (multiple-choice), typically delivered via authorized testing centers or online proctored systems depending on vendor arrangements. |
| Pre Condition: | No formal prerequisites are consistently documented; foundational knowledge of BlackBerry devices and mobile networking is typically assumed. |
BlackBerry BCP-220 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: BlackBerry Internet Service (BIS) Fundamentals | - BlackBerry device activation and provisioning - Email and messaging synchronization - BIS architecture and service components |
| Topic 2: Device Configuration and Support | - Service books and provisioning updates - Device setup and connectivity troubleshooting - Network configuration (GPRS/EDGE/3G depending on device era) |
| Topic 3: Security and Account Management | - BlackBerry ID and service authentication - Device security policies and limitations |
| Topic 4: Troubleshooting and Maintenance | - Common BIS connectivity issues - Device reset and service restoration procedures |
| Topic 5: BlackBerry Internet Service Messaging | - Push email mechanisms - Email account integration |

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By Marcia


