Salesforce Certified Hyperautomation Specialist Sample Questions:

1. Northern Trail Outfitters recently purchased another company. Both companies have separate Salesforce orgs. One business user wants to automate a workflow which requires data transfer between both orgs and automates a distinct multi-user workflow within one of the orgs.
According to best practices, which two hyperautomation tools should these workflows use? (Choose two.)

A) MuleSoft RPA
B) Flow Orchestration
C) MuleSoft Composer
D) Anypoint Platform

2. AnyAirlines is attempting to automate a process that triggers when a case is created in Salesforce but requires data to be extracted from a website without an API. It plans to automate the process using MuleSoft Composer and MuleSoft RPA.
During the design phase, it uses RPA Recorder to gather the steps required to interact with the website.
What will automatically be gathered by RPA Recorder when recording a manual activity?

A) Comments on the purpose of the different steps carried out by the user
B) Documentation on the elements used by the user during the process
C) Variable information used by the user during the process
D) Conditional decisions made by the user during the process

3. Northern Trail Outfitters must create a near real-time inventory API that can be used within its retail POS systems, across its mobile and online stores, and by its strategic B2B e-commerce partners. The API must provide accurate and up-to-date product inventory levels. The data currently resides in both SAP and NetSuite.
According to best practices, which hyperautomation tool should be used to build this solution?

A) MuleSoft RPA
B) MuleSoft Composer
C) Salesforce Flow
D) Anypoint Platform

4. For a MuleSoft Composer flow, errors can be noted in its Flow Details page.
What other way can MuleSoft Composer send notifications when errors occur?

A) It sends a message to a configured Slack channel.
B) It sends a notification to the configured email address.
C) It posts to a configured Chatter profile.
D) It generates a notification in the flow.

5. Northern Trail Outfitters (NTO) has outgrown its custom Extract-Transform-Load (ETL) solution and needs to migrate its ETL jobs to a new tool. One of the requirements is a single interface to view and manage the ETL jobs. Some of these ETL jobs interact with systems that are hosted on-premises.
According to Salesforce's hyperautomation best practices, how should Salesforce's various hyperautomation solutions be combined to meet NTO's requirements?

A) Implement a three-tier API-led strategy to migrate its ETL jobs to a new tool.
B) Migrate all integrations to MuleSoft Compose.
C) Use External Services in Salesforce to connect with Anypoint Platform.
D) Migrate integrations with simple transformations to MuleSoft Composer and complex integrations to Anypoint Platform.

Solutions: