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Cisco 646-171 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Small Medium Business for Account Managers (SMBAM) |
| Exam Number: | 646-171 |
| Exam Format: | Multiple Choice Single Answer, Multiple Choice Multiple Answer |
| Exam Duration: | 60 minutes |
| Passing Score: | 700-750 / 1000 (scaled, variable) |
| Exam Price: | USD 80-100 (historical) |
| Real Exam Qty: | 50 |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Cisco Select Certification 642-176 SMB Sales Engineer Exam Cisco SMB Specialization |
| Available Languages: | English |
| Recommended Training: | Cisco Partner Education Connection Cisco SMB Specialization Training |
| Exam Registration: | Pearson VUE (historical) Cisco Certification Portal |
| Sample Questions: | Cisco 646-171 Sample Questions |
| Exam Way: | Retired exam; originally available at Pearson VUE test centers or online proctored |
| Pre Condition: | No formal prerequisites; intended for Cisco channel account managers |
| Official Syllabus URL: | https://www.cisco.com |
Cisco 646-171 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Cisco SMB Solutions Portfolio | 30% | - Collaboration and communication offerings - Security and connectivity products - Networking solutions for SMB - Unified communications and data center basics |
| SMB Market Opportunity and Business Needs | 25% | - Business challenges and priorities in SMB segment - Characteristics of SMB organizations - Identifying customer business drivers |
| Selling and Value Proposition | 25% | - Positioning Cisco solutions vs competitors - Aligning solutions with customer goals - Building business case and ROI |
| Partner Program and Support | 20% | - Licensing and ordering basics - Cisco SMB Specialization requirements - Available support and services |
By Elma
