Exam Code: 6209
Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification

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Updated: Jul 24, 2026

No. of Questions: 53 Questions & Answers with Testing Engine

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Avaya 6209 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Aura Contact Center CCT and Multimedia Implementation Exam
Exam Number:	6209
Exam Price:	$125 USD
Exam Format:	Multiple Choice, Scenario-Based Questions
Exam Duration:	90 minutes
Available Languages:	English
Real Exam Qty:	53 - 65
Certificate Validity Period:	3 years
Passing Score:	67% - 69%
Recommended Training:	Avaya Official Implementation Training Avaya Aura Contact Center Documentation
Exam Registration:	Avaya Learning Center Pearson VUE Registration
Sample Questions:	Avaya 6209 Sample Questions
Exam Way:	Computer-based proctored exam at Pearson VUE testing centers or authorized online proctored delivery
Pre Condition:	Recommended knowledge of Avaya Aura Contact Center architecture, networking, and practical implementation experience; no mandatory prerequisites
Official Syllabus URL:	https://support.avaya.com/learning/

Who should take the 6209 exam

The Avaya Aura Contact Center CCT and Multimedia Implementation 6209 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Avaya Aura Contact Center CCT and Multimedia Implementation Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Contact Center CCT and Multimedia Implementation 6209 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Aura Contact Center CCT and Multimedia Implementation 6209 Exam then he should take this exam.

Avaya Aura Contact Center CCT and Multimedia Implementation 6209 Exam

Avaya Aura Contact Center CCT and Multimedia Implementation 6209 Exam validates the ability to implement, prepare, install, configure, implement validation and implement troubleshooting the Avaya Aura Contact Center CTT.

Avaya 6209 Exam Syllabus Topics:

Topic	Details
Topic 1	Demonstrate knowledge of the preparation required for the implementation
Topic 2	Uses proctored exams delivered via Pearson VUE Testing Centers
Topic 3	Interpret and resolve customer technical issues related to the products and components.

Reference: http://www.avaya-news.com/learning/docs/credentialnews/ACIS-ACSS_Credential%20Guide_8_27_12_V1.pdf?trk=profile_certification_title

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