Name: Cisco 500-450 Exam
Brand: Cisco
SKU: 500-450
Price: 69.00 USD
Availability: InStock
Rating: 4.6 (826 reviews)

Exam Code: 500-450
Exam Name: Implementing and Supporting Cisco Unified Contact Center Enterprise
Certification Provider: Cisco
Corresponding Certification: Cisco Unified Contact Center Enterprise Specialist

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Updated: Jun 01, 2026

No. of Questions: 102 Questions & Answers with Testing Engine

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Cisco 500-450 Exam Certification Details:

Duration	75 minutes
Recommended Training	Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) 2.0 Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) 2.0 Deploying Cisco Unified Contact Center Enterprise (DUCCE) 2.0
Sample Questions	Cisco 500-450 Sample Questions
Exam Name	Implementing and Supporting Cisco Unified Contact Center Enterprise
Exam Code	500-450 UCCEIS
Number of Questions	65-75
Exam Registration	PEARSON VUE
Passing Score	Variable (750-850 / 1000 Approx.)
Exam Price	$300 USD

Training Courses Recommended For The Exam Preparation

Now that you are familiar with the 500-450 exam outline in detail, you realize that thorough preparation is necessary. Thus, you can enroll in the following training courses from the official vendor. It will help you get the right guidance from Cisco experts and become eligible to take the Cisco 500-450 test.

Cisco 500-450 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe the configuration elements for Cisco Unified CVP that is required in Unified ICM Describe the synchronization between Cisco Unified ICM components
Topic 2	Identify call flow issues and considerations for the Cisco Unified CVP scripts Describe the internal communications between Cisco Unified ICM components
Topic 3	Describe the install and configuration requirements for Cisco Finesse Identify issues in Cisco Unified ICM and CTI log and trace files
Topic 4	Identify call flow issues for agent transfers in the Cisco Unified CCE solution Describe the Extended Call Context variables with Cisco Unified CVP
Topic 5	Describe the Cisco Unified Intelligence Center requirements using virtualization environment Describe the steps required for Cisco Finesse configuration updates
Topic 6	Describe the impact that Cisco Unified ICM scripting has on reporting in the Cisco Unified CCE solution Describe the precision queue scripting consideration
Topic 7	Describe the available tools in the Cisco Unified CCE solution to support Cisco Finesse Describe the configuration requirements for voice gateway used in Packed CCE deployment

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/specialist-ucceis.html

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS) 600-460 exam has been renumbered recently and now sounds as 500-450 exam. It is an IT standard certification exam that aids the candidates to demonstrate their knowledge of deploying and installing the Cisco Unified Contact Center Enterprise solutions. The aspiring candidates who want to open up new career opportunities in the IT sector can go for 500-450 exam. Furthermore, it can make your path to get your desired job by getting the Cisco Unified Contact Center Enterprise Specialist certification.

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