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Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Related Certifications: | ACDS - 3781 Avaya Midsize Solution Design |
| Available Languages: | English |
| Sample Questions: | Avaya 37820X Sample Questions |
| Exam Way: | Proctored exam delivered through Avaya Learning authorized testing channels. |
| Pre Condition: | No prerequisite certification required. Introduced as part of the ACDS certification track in January 2020. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/_assets/news/Avaya_Releases_five_new_Avaya_Certified_Design_Specialist_Certifications%28ACDS%E2%80%933781-3186-3187-3381-3382%29.pdf |
Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Unified Communications and Collaboration Design | - UC Applications
|
| Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Solution Sizing and Bill of Materials | - Solution Configuration
|
| Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Networking and Infrastructure Design | - Infrastructure Requirements
|
| Implementation and Migration Planning | - Deployment Strategy
|
Avaya Midsize Solution Design Sample Questions:
1. Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
A) It Is available in more deployment options than other major vendors.
B) It supports a broader range of endpoints types.
C) It focuses on the customer's IT relevant needs.
D) It delivers a lower total cost of ownership compared to all major vendors.
2. Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
A) Whether they need web collaboration
B) Whether they will need recording
C) No additional Information Is needed
D) The number of participant-.
E) The number of conferences per month
3. The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?
A) It must use a corded handset.
B) It does not have a touch screen.
C) It does not Include a camera.
D) It includes traditional dial pad.
4. Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
A) The number of users outside of the office is increasing.
B) Employees are requesting company provided mobile devices.
C) Employees want access to tools to be more self-sufficient.
D) More tech savvy workers are working in the midsize segment.
5. A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?
A) There will be some operational or feature differences.
B) IP Office supports ail BCM sets.
C) The existing sets will operate the same on the IP Office.
D) The features supported on BCM are the same as the IP Office.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: B,C,E | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
By Victoria
