Avaya 34801X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Oceana® Solution Design Certified Exam |
| Exam Number: | 34801X (also referenced as 3480X) |
| Related Certifications: | Avaya Oceana® Solution Support Certified Avaya Customer Experience Solution Design |
| Real Exam Qty: | 60-70 |
| Exam Price: | $125 USD (region-dependent) |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple-choice, Scenario-based, Drag-and-drop |
| Passing Score: | 70% |
| Recommended Training: | Avaya Oceana Architecture & Design Training Avaya Oceana Solution Design Fundamentals (3470T) |
| Exam Registration: | Avaya Learning Center Pearson VUE Avaya Exam Registration |
| Exam Way: | Proctored onsite at Pearson VUE centers or online proctored |
| Pre Condition: | No mandatory prerequisites; recommended: Avaya Oceana knowledge, 6+ months of relevant design experience, completion of 3470T Oceana Design Fundamentals |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 34801X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design Principles & Considerations | 30% | - Security, compliance, and performance design - Integration with Avaya Aura, Breeze, and third-party systems - User experience and journey design |
| Implementation & Best Practices | 15% | - Deployment planning and sizing guidelines - Customization, configuration, and optimization - Troubleshooting and design validation |
| Oceana Architecture & Core Components | 35% | - Scalability, redundancy, and deployment models - Oceana solution framework and high-level architecture - Key components: Engagement Designer, Context Store, Control Center, Interfaces |
| Business Context & Solution Overview | 20% | - Market trends and business drivers for customer experience solutions - How Avaya Oceana addresses enterprise business requirements |

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