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MB-230 Structure

• Candidates can take 180 minutes to complete the final exam.
• The format of the questions can be multiple-choice, drag and drop, build lists, active screen, etc.
• The number of questions ranges from 40 to 60.
• The cost of such an exam is $165 based on the country, where the exam is proctored.
• It is delivered in English.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-230.aspx

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MB-230: Microsoft Dynamics 365 Customer Service Exam Certification Path

MB-230: Microsoft Dynamics 365 Customer Service Exam is foundation level Certification. As such There is no prerequisite for this course. Anyone who is having keen and familiar with Microsoft technology are well invited to pursue this certification.

The Microsoft MB-230 validation is an associate-level exam, which aims at equipping the candidates with the knowledge and skills required to implement omnichannel solutions for the purposes of reliability, quality, efficiency, service, and customer satisfaction. It is an ideal exam for candidates who have a passion for the implementation and design of service management reports and visualizations.

What is the duration, language, and format of MB-230: Microsoft Dynamics 365 Customer Service Exam

• Passing Score 700 / 1000
• language: English
• Length of Examination: 45 mins
• Number of Questions: 40 - 60 (Since Microsoft does not publish this information, the number of exam questions may change without notice.)
• Type of Questions: This test format is multiple choice.

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