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Last Updated: Aug 26, 2026

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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Build and extend agents in Copilot Studio40–45%- Integrate with services and systems
  • 1. Connect to APIs, custom connectors, and Dataverse
  • 2. Connect to Microsoft 365, Azure, and external enterprise systems
  • 3. Implement multi-agent solutions and orchestration
  • 4. Integrate with Microsoft Foundry and MCP servers
- Develop agent flows and logic
  • 1. Create and modify conversation flows
  • 2. Use Power Fx expressions and functions
  • 3. Design adaptive cards and user interfaces
  • 4. Implement conditional logic and branching
- Implement advanced capabilities
  • 1. Configure retrieval-augmented generation (RAG)
  • 2. Implement computer-use and advanced action agents
  • 3. Add tools, actions, and automation
  • 4. Customize models and prompt engineering
Topic 2: Test, deploy, and manage agents20–25%- Test and validate agent performance
  • 1. Debug and resolve errors or unexpected behavior
  • 2. Create test cases and evaluation datasets
  • 3. Measure accuracy, relevance, and safety
- Deploy and manage agent lifecycle
  • 1. Update, version, and retire agents
  • 2. Prepare solutions for deployment
  • 3. Monitor usage, performance, and health
  • 4. Implement application lifecycle management (ALM)
Topic 3: Plan and configure agent solutions30–35%- Plan an agent solution
  • 1. Define responsible AI and governance strategy
  • 2. Identify business requirements and use cases
  • 3. Evaluate security, compliance, and data privacy considerations
  • 4. Plan channels and deployment options
- Configure agent foundations
  • 1. Configure knowledge sources and data connections
  • 2. Design agent identity, personality, and instructions
  • 3. Define topics, triggers, and conversation flows
  • 4. Set up environment variables and configuration settings

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. A company has agents in Copilot Studio.
The company needs to prevent the agents from using disallowed connectors and insecure data flows. Administrators must be able to enforce the governance controls to prevent and report violations.
You need to enforce governance controls for agents.
What should you do?

A) Review security FAQs to understand default protections.
B) Review agent analytics to detect risky connector usage.
C) Configure Application Insights to collect runtime telemetry.
D) Configure data policies.


2. A company requires an agent in Copilot Studio to answer questions using content stored in a third-party knowledge base system and reuse that content for knowledge grounding.
The agent must ground answers using indexed enterprise knowledge from a non-Microsoft system.
You need to choose the correct integration approach.
What should you use?

A) Call the third-party API from a topic for each question.
B) Add a Copilot Studio tool and call it from a topic.
C) Add a Copilot connector knowledge source for authorized content.
D) Add a Copilot Studio tool as a real-time knowledge source.


3. A company must enable an agent in Copilot Studio to execute operations exposed by an external MCP server.
The MCP server publishes callable tools and requires authentication.
The agent must be able to invoke MCP tools during conversations.
You need to configure MCP tools so the agent can execute MCP tool calls.
What should you do?

A) Add a Power Platform connector as real-time knowledge to replace MCP tools.
B) Enable generative answers so the model can automatically invoke MCP tools.
C) Add the MCP server output as an indexed knowledge source.
D) Configure authentication for the MCP server connection used by the agent.


4. Drag and Drop Question
A company is extending agents in Copilot Studio with both external capabilities and enterprise content access. Some user requests require grounded answers, while other requests require executing actions.
To meet the business needs, the agent must meet the following requirements:
- Ground answers using results from enterprise data.
- Invoke callable functions exposed through a standardized tool
interface.
- Write an update to a system by using an authenticated action during
the conversation.
You need to integrate the correct approach to meet the requirements.
What should you integrate for each requirement? To answer, move the appropriate integrations to the correct requirements. You may use each integration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


5. A company uses an agent in Copilot Studio that produces structured responses using a reusable instruction template. The responses follow the required tone and format. During a compliance review, the team discovers that the responses were generated using a model that is not on the approved list.
The company requires that the reusable instruction template continues to be used and the model used for prompt-driven responses meets governance requirements.
The solution must ensure that prompt-driven responses are generated using an approved model.
You need to configure the solution that meets the requirements.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A) Enable citations so generated responses can be traced and comply with governance requirements.
B) Add a line to the instruction template that requires the agent to use only approved models when generating responses.
C) Ensure the reusable instruction template is the one applied to the agent that generates the structured response.
D) Publish the agent so that the model used by prompt-driven responses is updated automatically.
E) Configure Azure AI Search as the grounding source so the approved model requirement is enforced during response generation.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: Only visible for members
Question # 5
Answer: C,D

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