ServiceNow CIS-TPRM Exam Overview:
| Certification Vendor: | ServiceNow |
| Exam Name: | Certified Implementation Specialist - Third-party Risk Management |
| Exam Number: | CIS-TPRM |
| Exam Price: | USD $150 |
| Related Certifications: | CIS-RISK Certified Implementation Specialist - Risk and Compliance |
| Certificate Validity Period: | 2 years (requires recertification) |
| Available Languages: | English, Japanese |
| Passing Score: | Passing score is not disclosed (varies) |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 65 |
| Exam Format: | Multiple choice, Multiple select |
| Sample Questions: | ServiceNow CIS-TPRM Sample Questions |
| Exam Way: | Online proctored exam (via Pearson VUE) |
| Pre Condition: | Completion of ServiceNow TPRM implementation training course (recommended); foundational ServiceNow platform knowledge |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/third-party-risk-management.html |
ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Questionnaire Management | 20% | - Assign questionnaires to third parties - Build questionnaires using sections and questions - Configure questionnaire workflows - Create and manage questionnaires |
| Application Configuration | 25% | - Configure risk assessment templates - Configure TPRM foundational elements - Configure third-party types and categories - Configure questionnaire templates |
| Remediation and Monitoring | 15% | - Generate risk dashboards and reports - Create and track remediation tasks - Configure monitoring workflows - Implement due diligence processes |
| Risk Assessment and Scoring | 20% | - Implement inherent and residual risk scoring - Define risk thresholds and matrices - Automate risk scoring workflows - Configure risk calculation models |
| Third-party Management | 20% | - Track third-party relationships and tiers - Implement third-party lifecycle management - Manage third-party registry - Configure SLA requirements |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. Effective management of the Third-party Risk Assessment Lifecycle requires:
(Choose two)
Response:
A) Dependence on third-party self-assessment without verification.
B) Engagement with third parties for feedback on the assessment process.
C) Isolation of the risk assessment team from other business units to prevent bias.
D) Regular updates to risk assessment criteria based on changing risk landscapes.
2. Which of the following elements are typically considered in third-party risk assessment calculations?
(Choose two)
Response:
A) The color of the third party,s logo
B) The financial stability of the third party
C) The personal preferences of the third party,s CEO
D) The third party,s historical compliance with industry standards
3. During the "due diligence" phase of the Third-party Risk Management process, what is the primary focus?
Response:
A) Establishing a communication plan with the third party
B) Evaluating the third party,s risk profile, including financial stability and compliance with regulations
C) Signing the final contract with the third party
D) Negotiating payment terms and conditions
4. What is the role of task dependencies in configuring third-party risk tasks?
Response:
A) To ensure all tasks are independent and completed in isolation
B) To reduce the number of tasks to simplify the process
C) To create a linear task sequence without flexibility
D) To define the order in which tasks must be completed based on their interdependencies
5. In the context of third-party risk assessment generation, what is the primary benefit of using automated triggers and schedules?
Response:
A) Limiting the scope of assessments to high-risk third parties only
B) Ensuring assessments are consistently conducted at relevant intervals
C) Reducing the need for risk management staff
D) Increasing the complexity of the risk management process
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C,D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |

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