BlackBerry BCP-340 Exam Overview:
| Certification Vendor: | BlackBerry |
|---|---|
| Exam Name: | Supporting BlackBerry 10 Devices and BlackBerry Device Services in an Enterprise Environment |
| Exam Number: | BCP-340 |
| Passing Score: | 70% - 75% |
| Available Languages: | English |
| Exam Price: | $150 - $200 USD |
| Certificate Validity Period: | Not specified |
| Exam Duration: | 90 minutes |
| Exam Format: | Scenario-based, Drag-and-Drop, Multiple Choice |
| Real Exam Qty: | 60 - 70 |
| Recommended Training: | BlackBerry Official Training |
| Exam Registration: | Pearson VUE |
| Sample Questions: | BlackBerry BCP-340 Sample Questions |
| Exam Way: | Authorized testing centers or online proctored exam |
| Pre Condition: | No formal prerequisites; recommended experience supporting mobile devices in enterprise environments |
| Official Syllabus URL: | https://www.blackberry.com/us/en/support/certification |
BlackBerry BCP-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reference Information and Resources | 2% | - Using official documentation - Knowledge base and support portals |
| Troubleshooting BlackBerry 10 Devices and Services | 30% | - Performance and error resolution - Activation and synchronization problems - Connectivity and network issues - Log analysis and diagnostic tools |
| Architecture and Data Flow | 25% | - Communication protocols and data paths - Server components and integration - Infrastructure requirements - BlackBerry Device Service architecture |
| Security and Compliance | 13% | - Regulatory compliance - Encryption and data protection - Remote wipe and lock procedures - Security policies and controls |
| Administration of BlackBerry 10 Devices | 30% | - User account and group management - Application management and deployment - Device provisioning and activation - Policy configuration and assignment |

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By Nydia


